Broadbeach Savannah FAQs
Browse the Broadbeach Savannah frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.
What time is check-in and check-out?
Check In 14:00:00
Check Out 10:00:00
Minimum check-in age is 18.
If you are planning to arrive after 6 PM please contact the property in advance..
Do you require a security bond upon check-in?
Yes, we require a $200 bond + photo id.
Is after hours check-in available?
Yes, 24 hour check-in is available. Please call after hours 07 5504 4444 for late check-in procedure
Can I have a late check-out?
Please see our friendly reception staff to arrange a late check-out, rate is $20 per hour & subject to availibility.
When do I have to pay a deposit?
bookings must be paid for in full prior to check-in and deposit paid before room keys are given.
What are the reception hours?
8am - 6pm Monday - Saturday
8am - 3pm Sundays & Public holidays.
Can I book theme park tickets at reception?
Yes, please see our tour desk at reception
Services & Facilities FAQ's
General information about our accommodation services and on-site facilities.
Is there Internet or WiFi access available?
Internet is $5 per day (WiFi via freedom internet).
What facilities do you have?
Please see our facilities here
Is there car parking available?
We provide limited secure basement parking for guests. Once full, local street parking is also free in the area* (please read signs)
Is all linen provided?
Yes
How often are the rooms serviced?
Our rooms are serviced on a weekly basis.
Is the pool heated?
Our inviting, climate-controlled outdoor swimming pool offers year-round fun and relaxation.
Do you provide Room Service?
Via Cuisine Deliveries Gold Coast, various restaurants in the area do deliveries in the evenings until late.
What is the nearest airport?
We are located 20 minutes from the Coolangatta Airport (Gold Coast) and approximately 1 hour 20 minutes to the Brisbane Airport.
Is there public transport nearby?
Yes, the tram & bus go from Broadbeach South Station, approx 200 meters away.
Taxi's are also available at the resort on call
What local attractions are in the area?
Please see our Attractions page here, for more information
How far away is the beach?
The lifeguard patrolled beach is just 1 block away! Also featuring BBQ areas, surfing , swimming & a kids park.
Where can I buy groceries locally?
7/11 is open 24 hours a day, approx 100 meters away. The Oasis Shopping centre is just 2 blocks away, not to mention Pacific Fair Shopping Centre, just 1 blocks walk catering for all needs!