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Broadbeach Savannah FAQs

Browse the Broadbeach Savannah frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.

Booking & Check-In

Information about bookings, payments and check-in.

Q: What time is check-in and check-out?

Check In 14:00:00

Check Out 10:00:00

Minimum check-in age is 18.

If you are planning to arrive after 6 PM please contact the property in advance..

Q: Do you require a security bond upon check-in?

Yes, we require a $200 bond + photo id.

Q: Is after hours check-in available?

Yes, 24 hour check-in is available. Please call after hours 07 5504 4444 for late check-in procedure

Q: Can I have a late check-out?

Please see our friendly reception staff to arrange a late check-out, rate is $20 per hour & subject to availibility.

Q: When do I have to pay a deposit?

bookings must be paid for in full prior to check-in and deposit paid before room keys are given.

Q: What are the reception hours?

8am - 6pm Monday - Saturday

8am - 3pm Sundays & Public holidays.

Q: Can I book theme park tickets at reception?

Yes, please see our tour desk at reception

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Services & Facilities FAQ's

General information about our accommodation services and on-site facilities.

Q: Is there Internet or WiFi access available?

Internet is $5 per day (WiFi via freedom internet).

Q: What facilities do you have?

Please see our facilities here

Q: Is there car parking available?

We provide limited secure basement parking for guests.  Once full, local street parking is also free in the area* (please read signs)

Q: Is all linen provided?


Q: How often are the rooms serviced?

Our rooms are serviced on a weekly basis.

Q: Is the pool heated?

Our inviting, climate-controlled outdoor swimming pool offers year-round fun and relaxation.

Q: Do you provide Room Service?

Via Cuisine Deliveries Gold Coast, various restaurants in the area do deliveries in the evenings until late.

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Location FAQ's

General information about our location.

Q: What is the nearest airport?

We are located 20 minutes from the Coolangatta Airport (Gold Coast) and approximately 1 hour 20 minutes to the Brisbane Airport. 

Q: Is there public transport nearby?

Yes, the tram & bus go from Broadbeach South Station, approx 200 meters away.

Taxi's are also available at the resort on call

Q: What local attractions are in the area?

Please see our Attractions page here, for more information

Q: How far away is the beach?

The lifeguard patrolled beach is just 1 block away! Also featuring BBQ areas, surfing , swimming & a kids park.

Q: Where can I buy groceries locally?

7/11 is open 24 hours a day, approx 100 meters away. The Oasis Shopping centre is just 2 blocks away, not to mention Pacific Fair Shopping Centre, just 1 blocks walk catering for all needs!

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